Refund policy
Return and Refund Policy
At 26-7, we want you to be proud of what you wear and confident in what it represents.
Because our products are made to order, we cannot accept returns or exchanges for buyer’s remorse, incorrect size selection, or a change of preference after the item has gone into production.
We will make it right when there is a real issue with your order.
Eligible Refund or Replacement Issues
Please contact us if:
- You received the wrong item.
- Your item arrived damaged.
- Your item has a manufacturing or print defect.
- Your order is missing an item.
Refund or replacement requests must be submitted within 30 days of purchase.
How to Request Help
To request support, please contact us through the Contact page and include:
- Your order number
- The email address used at checkout
- A brief description of the issue
- Clear photos of the item, packaging, defect, or incorrect product when applicable
We review each request and will let you know whether a refund, replacement, or other resolution is available.
Sizing and Made-to-Order Items
Please review sizing information before ordering. Since each item is made specifically for your order, we generally cannot replace or refund items due to size selection unless the wrong size was sent or the item arrived defective.
Policy Updates
This Return and Refund Policy may be updated at any time. The version posted on this site is the current policy.